The 'What I do well' list and how to use it.
You know, the ones who ask you dumb questions
Recently I mentioned that people don't know ALL the things you do in your line of work. So they think they have to get 'specialists' in.
It seems this is a bigger problem than I first suggested. Here's what I've been hearing:
"Paul, most people these days are really dumb.
I had an existing client asked me today if we install water heaters [this is a plumber talking], funny hey.
Your report was quite fitting."
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"Last year, Paul, we were called out to replace a garden tap.
When we had finished, the client asked us if we also fix inside taps.
He was dead set serious. Some people . . ."